Policy & Privacy Notice

This privacy notice discloses the privacy practices for The Tractor Shop Website. This privacy notice applies solely to information collected by this web site. It will notify you of the following:

  1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this Privacy Policy, you should contact us immediately via Email at TheTractorShop@srcaccess.com or call (940) 889-6990.

Our Business Procedures & Store Policies

Currently only our online catalog accepts Visa, Discover, American Express and MasterCard as payment methods.

Sales Tax
State and local sales taxes may be applied depending on your residence. Provincial sales tax may be applied depending on the residence of the business. A GST tax will also be applied.

Returns and Customer Satisfaction
Return instructions will be enclosed with your order.

Warranty
A & I Products warranties all items distributed by them to be free from defects in material and workmanship for a period of one year from the date of purchase. A&I Products reserves the right to inspect any item prior to granting warranty. We pledge our support in obtaining settlement of reasonable and justifiable claims. A&I Products will not assume any responsibility for loss of time, labor or crop for any warranted parts. Pistons, rings or liners ordered without the overhaul kit are not warranted since we cannot be assured of the quality of your other components.

Shipping Information
A and I does not ship to international locations. Packages can only be shipped to addresses within the United States and Canada. The Tractor Shop, when parts are ordered from us, can be shipped internationally.

Currently we offer ground and air shipping services. The appropriate shipping charges will be calculated in our online shopping cart prior to your final checkout.

If the freight can not be determined automatically at the time of order, a notice will be displayed to you prior to submitting the order. Personnel from A & I Products will contact the customer placing the order as soon as possible by email. The email will have a link that will show the freight costs and allow the customer to accept or decline the order with the new total. If accepted, the credit card will then be verified for the total order amount.

Security
We employ the latest encryption and security technology and fraud detection techniques in all of the areas of our store where you provide us with account information. This is done to protect you from unauthorized use of the information that is being sent to our server.